Here are ten ways to tell if a company is the one you want working in your home.
Having all these items tells you the company is serious about their work. It also says they’re invested in the community and will be around for a while.
And remember: having insurance is important for you too, not just the company you’re hiring. If something happens to a worker while they’re on the job, their company’s insurance covers it. You won’t get involved at all.
Most companies will list top brands like Carrier, Bryant, Lennox, and Mitsubishi. It’s common to see a dozen or more names. If you can’t find it, call and ask them. Or, at least, ask where to find the list on their website.
Seeing your brand listed means they’re familiar with the specifications and maybe even quirks of those units. In some cases, techs receive certification from the manufacturers so they can work on those machines.
The guy with nothing but a van and a business card with his cell number is probably a fly-by-night operator. Ultimately, you want a relationship with an honest company you know you can trust for years to come.
A company with dedicated office space is much more likely to stick around. You can be more confident that they’ll be around to honor any warranties or service contracts.
Then, find more online. Does the company have an A+ rating from the Better Business Bureau? Positive online reviews from previous customers? These are all signs of a winner.
A lot of factors can affect what’s going on. There’s the condition of your ductwork, for instance. Or, the size of your home. That’s not to mention parts of the unit that you can’t see, or leaks and electrical problems that require special equipment to detect.
This way, there’s no confusion about what they’re doing and when. And, you have a record of it in case something goes wrong later.
All those things are dangerous if you don’t know what you’re doing. There’s a chance of injury not only for the person working on it, but also anyone else in the house.
You want a tech who takes all the proper precautions. Their tools should look clean and well-maintained. They’ll make sure everything is shut off properly before they begin working. And, they’ll isolate their work area and power sources, so children and pets aren’t at risk.
A dishonest or greedy tech will always push hard for a replacement. Someone from a professional, reliable company will walk you through all your options and explain precisely why they need to replace something.
If the person you’re dealing with can’t talk straight to you about the work, get a second opinion.
Sure, a low quote will probably get them the work. But, you’ll be stuck with flimsy equipment that won’t work efficiently or break down quickly. That means paying more money in the long run.
A quality company can and will install state-of-the-art equipment. One easy way to tell if the equipment is reliable is if what they’re offering has an Energy Star label. That tells you it’s energy-efficient. If they can’t or won’t provide that, look elsewhere.
No one’s perfect, but the best out there will make sure the job is done right. That’s even if the tech has to come out again. Before you agree to anything, make sure the work is guaranteed. And, make sure that’s in writing.
Compass Heating and Air Conditioning Inc. has provided expert, reliable AC, ductless, and furnace repair in Downers Grove, IL for over 10 years. Call us at (630) 504-8688 or click here to schedule an appointment online.